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Glossary

TermMeaning
CARACA Portal product for org operations
AdminOrganisation administrator — broad control inside one org
MemberOrganisation user with limited, designation-based access
Organisation (org)The CA firm / tenant in CARA
Individual accountPerson client (stakeholder person)
Organisation accountCompany / entity client
DesignationPermission template under a department (Policy)
DepartmentGrouping for designations in Policy
AssigneeOwner or sub-owner on a client account
ServiceCatalog product (filing type / engagement)
Service instanceA filing engagement on a specific client account
MilestoneStep / document requirement on a service instance
FilingWorkflow around a service instance (submit → approve → complete)
InvoiceBill generated from completed work
ModuleFeature pack on an org (stakeholder, services, financial, org, …)
InboxIn-app notification list
OTPOne-time password used to sign in