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Individual accounts

Individual Accounts are person clients of your firm (/orgs/{orgId}/person-accounts).

List and create​

  1. Open Individual Accounts.
  2. Search or filter the list.
  3. Create opens a wizard (basic details, addresses, and related fields).
  4. Save as draft or continue through the lifecycle below.

Bulk import may be available when your designation allows it.

Detail page​

Open an account to work with tabs such as:

  • Basic details and addresses
  • Assignees (owners / sub-owners)
  • Associated companies
  • Services — filings (service instances) and subscriptions
  • Portal credentials (if that module is enabled)
  • Lifecycle actions (submit, approve, disable, …)

Lifecycle​

Typical status flow:

  1. Draft — data entry
  2. Submit for approval
  3. Pending — waiting on approver
  4. Approve or Reject
  5. Active — operational; can be disabled later

Approvals also appear on Home queues. See Approvals and assignees.

Who can do this
ActionAdminMember
List / open Individual AccountsYes (typical)If granted
Create / editYes (typical)If granted
Approve / rejectYes (typical)Only if granted
Manage assigneesYes (typical)If granted

Open in CARA: Open Individual Accounts

Next: Organisation accounts.