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Milestones and documents

Filing work happens on a service instance attached to an Individual or Organisation account.

Open an instance

  1. Open the client account → Services → Filings.
  2. Open a service instance (milestones dialog / embed).
  3. Work the milestone list and documents.

Document workflow

For each required document:

  1. Upload or collect the file
  2. Mark received
  3. Verify or Reject (rejection may start a new version)
  4. When all active documents are verified, Submit for filing

Instance status (high level)

StatusMeaning
Filing defaultWork in progress / not yet submitted
Filing pendingSubmitted; waiting for approver
Filing completedApproved
(Rejected)Returned toward default with reason

After completion, billing users can generate an invoice.

Who can do this
ActionAdminMember
Add milestones / upload docsYesYes (typical when assigned)
Mark received / verify / reject docsYesIf granted
Submit for filingYesYes (typical when assigned)

Next: Filings — approve and reject.