Notification settings
Notification settings configure how the organisation delivers alerts (in-app, email, WhatsApp), frequencies, quiet hours, schedules, and templates (/orgs/{orgId}/notification-settings).
What you configure
- Channel policies (which events go where)
- Frequency and quiet hours
- Schedules and templates (as exposed in the UI)
Org profile may deep-link here.
Current product caveat
In the current portal UI, the Settings nav item and notification settings page may not be visible to every Admin. Backend APIs still model notification policies as Admin-capable.
Until Settings is fully available in the org nav:
- Use the Inbox for day-to-day notifications
- Ask an Admin with Settings access to adjust channel policies when needed
Open in CARA: Open Notification settings
Who can do this
| Action | Admin | Member |
|---|---|---|
| Open notification settings | Yes when Settings is available | No (typical) |
| Manage channel policies | Yes (intended) | No |
| Use inbox | Yes (typical) | If granted |